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FRONT MATTER

Establishing common terminology is incredibly important.

A glossary is a useful tool for keeping the team aligned and ensuring we all mean what we think we do.

Some common things to include:

• All the acronyms
• How the partner refers to
  • themselves
  • the agency
  • the teams involved
  • end users
  • internal users
• Name of the product/effort </aside>

Suggested columns

• Term/Acronym
  • Putting terms and acronyms together helps with alphabetizing, since most times the acronym is the common reference
• Expand acronym
  • If it is an acronym, spell out the full term
  • Verify this with multiple sources
• Meaning
  • Define the concept or explain the acronymn
• Notes
• Category
  • Categories can be helpful when you’re crossing a lot of domains - technology, process, policy…
• Link/Source

Some example glossaries

From past 18F projects

EXAMPLE: Glossary - DoS Passport Adjudications 2024-25